Shipping & Returns

At Twin Cities Barber Supply, we strive to provide top-quality products and reliable service. Please review our shipping and return policy below before completing your purchase.

Shipping

• Customers are responsible for all shipping costs.
• Shipping rates are calculated at checkout based on your location and chosen delivery method.
• Orders are typically processed within [X business days — add your timeframe], and you will receive a confirmation email with tracking information once your order has shipped.
• We are not responsible for delays caused by the carrier, incorrect addresses provided by the customer, or unforeseen circumstances beyond our control.

Returns & Exchanges

• All sales are final. We do not accept returns or exchanges once an order has been placed.
• If your product arrives damaged or defective, please contact us within 3 days of delivery, and we will work with you to resolve the issue directly with the manufacturer’s warranty process (if applicable).
• Warranty coverage is provided by the product manufacturer. You can find warranty details for each brand on our Warranty Support Page.

Need Help?

If you have any questions about your order or need assistance with a warranty claim, please reach out to our support team at twincitiesbarbersupply@gmail.com or contact our store at (612) 268-0688.